Retired Airline Employees - Eligibility

Like you I am a retired airline employee, having retired from Qantas in 2013 after 28 years service. Over the past 6 years I have learnt a lot about retiree eligibility and I'd like to share this experience with you.

The good news is that as a retiree you are eligible for practically everything we have on TIDD.  You can utilse Departure Lounge, Driveaway Car Rental, and the QBE Travel Insurance 40% Discount.

With the industry rates at the 13,000 hotels we have listed on TIDD, you will be able to use a large majority of these. Most hotels do allow retirees to access industry rates, and any that I am aware of that don't I have highlighted on TIDD.

As a retired airline employee you should have been issued with a retired airline ID / former employee ID, and you will find most places will accept this as identification of an airline employee. However I cannot make any guarantees as to who will accept what - you will need to determine that with each hotel you are interested in staying with, as they decide to whom they will offer an industry rate. All hotel industry rates advertised on the TIDD website are subject to availability and are offered at the hotel’s discretion.

I suggest you decide on your hotel first and then contact that hotel’s reservations department (not Central Reservations) and advise you are retired airline staff and confirm you are eligible for their industry rate. As a retired Qantas employee I have used this method and never had a problem. Better to be up front than to have an argument on checkin and get charged full rate.

As an example, Kerry and I travelled to Venice and decided we would like to stay at the Hotel Papdopolis by Sofitel. I checked the industry rates on TIDD and then I emailed the hotel’s reservations department advising that I was a Qantas staff retiree and asked if I was eligible for the industry rate that was available on their website. With the email I attached a scanned copy of my airline ID, and also a copy of the staff travel page showing my status as retired. Here is a copy of the email I sent:

Dear Reservations 

I would like to make a booking at your hotel as follows: 

Arrive: 9 November 
Depart: 12 November 
Number of nights: 3 
Number of guests: 2 
Room Type: Superior Double Room with King Size Bed 
Rate: Industry Rate AUD$602.91 + Tax AUD$19.71 = Total AUD$622.61 (426.50EUR) 

The rate is a airline industry rate. Please could you advise if this rate is available to retired Qantas Airlines staff. I have recently retired and I still have access to all of my staff travel benefits. I have included a copy of my Qantas Identification below and also a copy of my Qantas staff travel eligibility showing my retired status.

Regards Alex Jefferis

Reservations came back to me straight away and advised that I was eligible for the rate, they sent me a credit card authorisation form and the booking was made. I then emailed the reservations staff member again and asked them to keep my airline ID and staff travel printout with the booking. When I travelled to Venice I took the copy of the email correspondence as a back up (I wasn’t asked for it or my ID at checkin).

The best flexible rate for the Hotel Papdopolis by Sofitel I could find at the time was AUD$890 for 3 days, and we paid the industry rate of AUD$622, a saving of 30% (AUD$268) - well worth the effort!

By doing this I take away any worry about arriving at checkin and having an argument about eligibility. I have traveled a lot since I retired, utilising hotel industry rates at Crowne Plaza, Intercontinental, Holiday Inn, Sofitel, Hilton and many others, and all have accepted me as a airline employee retiree. I've saved heaps!

If you would like any further information or advice please do not hesitate to contact me at: